CASE STUDY
How Blue Wave Pool Services added $4,800 a month in approved repairs
28% to 61%
approval rate
+$4,800/mo
revenue
60 days
to results
The problem Carlos kept running into
Carlos runs Blue Wave Pool Services out of Tampa. His team was finding real problems at pools every day. Pump motors wearing out. Salt cells going bad. Heaters that had not fired right in months. The techs were doing their jobs. The work was clearly needed. But when it came time to tell the homeowner about it, something kept breaking down.
Carlos would get a voicemail from his tech with a quick description of the issue. Then he would have to sit down, figure out how to explain the problem to a homeowner who had no idea what a cell flow sensor was, write something that sounded professional without being confusing, and send it out.
On a good day that took 20 minutes per repair. On a busy day it did not happen at all. The homeowner never heard about the repair. The repair never got approved. The revenue was just gone.
What changed when they started using RepairSplash
Carlos signed up on a Tuesday afternoon. By Wednesday morning he had already sent his first AI-written repair message. His tech submitted a rough note about a pump motor making grinding noises. RepairSplash turned it into a clean, clear message that explained the problem in plain language, gave the homeowner an estimate, and asked for approval.
Carlos read it, thought it sounded good, copied it, and texted it to the homeowner from his own phone. The homeowner approved it within an hour. Carlos says that repair would have taken him 20 minutes to write on his own and he probably would have put it off until the next day.
His techs kept doing exactly what they always did. Nothing about their process changed. The only difference was that every note they submitted now came back as something a homeowner could actually read and respond to.
What the numbers looked like after 60 days
Before RepairSplash, Blue Wave was approving roughly 28 percent of the repair recommendations they sent out. Two months in, that number had climbed to 61 percent. That is not a rounding error. That is more than twice as many approvals from the same number of pools and the same number of techs.
On the revenue side, Blue Wave added an average of $4,800 a month in approved repairs that previously would have gone nowhere. At $450 per average repair, that works out to about 10 or 11 repairs a month that now get done instead of getting lost.
“Before RepairSplash my techs would call in a repair and I would spend 20 minutes turning their notes into something I could actually send a homeowner. Now it takes me about 30 seconds. We approved 11 extra repairs last month and I barely had to think about it.”
More approved repairs start today
Pool service companies using RepairSplash are collecting repair revenue they used to leave on the table. You can start doing the same thing right now.